We are not responsible for shipping damage.
ALL our products have insurance included in the cost of shipping. Should your parts arrive with any damage, you must file a claim with the shipping company. We will assist you to the best of our ability in any claim process. We will not be responsible for additional shipping fees, import taxes, or customs fees incurred due to inaccuracies in the address or phone number provided by you. Please allow 10-20 business days for shipment depending on the country. VortexAero.com shall be held harmless for all shipping delays.
Once the parts are shipped, there is a 20% restocking fee for all cancelled orders.